Cash on Delivery (COD) option is available only in India for a fee of ₹50 inc GST. COD is not available for International Order
Payment at the time of delivery via any mode (such as UPI, cash) is considered Cash on Delivery and COD Fee will remain
Free shipping
Shipping is free in India for all orders
Shipping is free for international orders for value above US$150. Below US$150 orders, shipping fee is US$25.
We strive to deliver products purchased from Us in excellent condition and in the fastest time possible. For India orders, we take anywhere from 1 day to 15 days to deliver the order, depending on the address, courier availibility and external factors.
For all the purchases we will deliver the order to your doorstep free of cost. For all COD orders, we charge a COD fee of ₹50 (including GST) per order.
COD Fee and Shipping Charges are different and charged separately as per applicability.
If a prepaid order is cancelled, lost, or undelivered to your preferred location, the amount paid online will be credited to your Payment Account.
TAMPERED DELIVERY OR NON-DELIVERY ISSUES RESOLUTION
We uses third party courier services for logistics of orders’ parcels. These courier companies work independently and We does not have any direct control over working or policies of the courier companies. In unforeseen and unfortunate cases wherein courier services refuse to accept customer’s claim of wrong or tampered delivery or non-delivery of parcels, We shall not be held liable for any loss until below mentioned guidelines are followed by customers.
If parcel is received in tampered condition, customer shall refuse to accept parcel from courier person.
Even if parcel is intact, Customer ought to video-record the act of opening the received parcel as proof of any unforeseen and unfortunate case of receiving wrong or missing products inside parcels.
In case customer denies receiving the parcel, while courier company shows parcel to be delivered, customer needs to raise the issue within 48 hours of delivery message. We will share Proof of Delivery (POD) with the customer after receiving it from the courier company.
Even after sharing POD, if customer refuses to accept the authenticity of the shared POD, We can ONLY assist the customer in raising the concern with the concerned courier company. We would re-fulfil the order ONLY when courier company confirms that indeed parcel is lost and not delivered to the customer.